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Enotria launches mobile website

Posted on May 16, 2012 by Enotriaadmin There have been 1 comment(s)

“Order when you like, and where you like.”
Hot on the heels of the completely new design for www.enotria.co.uk , offering a much improved customer experience, Enotria is very pleased to announce the arrival of our mobile website.

This has been designed specifically with ordering in mind.  Any Enotria customers with an online login and a smartphone or tablet will be able to use it. There’s a list of compatible devices and information on how to get started here.

The mobile website, unlike its big brother, is designed to work when users are out of range of the internet – for example in their cellar, or when travelling.  As long as the wines are on the customer’s bespoke wine list (set up in advance by the customer service team), they can be added to an order even when offline. Once the device comes back into an area of internet coverage, the order can be placed as normal.

Enotria Communications Manager Ben Smith comments: “Good customer service is all about making the order process as painless as possible. We’ve put a lot of thought and effort into making the website more user friendly and useful – and the mobile version was a key part of what our customers told us they needed.

“Incredibly, only around 5% of UK companies currently have a mobile version of their website. We’re happy to be leading the forward thinking where trade wine ordering is concerned.”

Scan this QR code to go directly to the mobile site.

If you need a login for your Enotria account, please call us on
020 8961 5161 or email us.

 

 

Getting started

Q: What can I view the mobile website on?

A: any of the below – simply type our usual address in www.enotria.co.uk and you’ll be taken to the mobile site.

  • iphone
  • ipad
  • android based handsets (eg HTC,  Samsung, Motorola)
  • Blackberry (version 6 and above)

Q: How does ordering work on the mobile site?

When you log on you’ll choose your delivery address just as you normally would on the main website. Then you’ll see the wines in your wine list which you can tap on, to view more information and to add them to your order.

If you want to add wines not on your main wine list, click ‘search’. Then you can either do a word-based search or add search filters to find the wine you’re looking for. Once you’ve added that to your order, you’re ready to process it as usual.  Confirm your order, agree the Ts and Cs and add any special delivery info and your order is complete!


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1 Response to Enotria launches mobile website

  • Congratulations! I love it. I can take my Blackberry Playbook into the cellar and do my ordering no need to do a paper stock list and go back to my office three floors up. Many thanks.

    Posted on May 21, 2012 at 12:39 pm