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The single most effective way to improve your wine sales is by giving staff confidence through effective wine training. Sometimes wine training can come across as complicated or stiff - we don’t think it needs to be like this. Whatever training we do for you – for beginner, intermediate or advanced - we try to make our sessions likely, engaging, informative and fun. We have a range of training solutions to suit the needs of each and every outlet. Many of our courses are bespoke and tailored to your business.
Great service = attitude + skill
In this excerpt from our Serving Wine with Confidence program, we focus on the key elements of great customer service: staff attitude and their skill.
Serving wine with confidence
Here's a short video from our Serving Wine with Confidence course around the basics of wine tasting, and categorising wine into different types.